Grid for COVID-19 Events

COVID-19 Compliant Events with Grid

• Allow guests to order and pay via app

• Reduce staff to guest interaction

• Eliminate cash

• COVID-19 contact data registration

Read our Kiesgrube Case Study to understand how you can integrate Grid at your event.

App ordering to reduce staff to guest interaction

  • App supported ordering can drastically reduce the need for staff to guest exposure
  • Your team receives pre-paid and pre-tipped orders via Grid and simply delivers them to the table
  • Alternatively we also support no-queue pick up orders

COVID-19 contact data registration is necessary to order

  • Grid has the COVID-19 check-in integrated into the app
  • Customers NEED to fill in their data to order food or drinks via the app
  • For four weeks after filling it in, the data is stored and reused for all events in that period and after that gets deleted to comply with data privacy regulations

Eliminate Cash: Every order is now pre-paid and 'pre-tipped'

  • Users pre-pay every order directly in the app, removing the need for cash to circulate and for credit card terminals to be used by multiple people 
  • You can setup minimum consumption tickets or reservations in the app and have orders deducted from that to eliminate tokens

Order option 1: Table orders with table check-in and pre-paid app ordering

  • Guests do not need to talk to staff to order, pay and tip – it’s all through the app
  • The waiter simply delivers the prepaid order to the table
  • Table check-in is connected to the COVID-19 contact data registration
  • You have a perfect understanding where each guest is seated in your venue

Order option 2: Just-in-time pick-up orders

  • Guests are called to the bar the moment the order is ready to be picked up
  • This eliminates queueing and exposure for people that are not ready to be served
  • Only people that pick up drinks are at the bar or pick up point
  • Orders are also prepaid and pre-tipped
  • Staff knows which guests receives which order through QR scan or order number match
  • The guest is informed of order progress through a progress bar and notifications

Minimize and speed up queues and support social distancing at your event

  • Entering a club: With GRID, venues can sell tickets or seat reservations, making it easier to manage the club capacity. Also this means each customer has a QR code they can scan to quickly enter a venue and avoid lines
  • Coat check: Customers can check-in their coats with a QR code. When they want to leave, they’ll get notified that the coat is ready for pick up to avoid queues

Data & Analytics

  • Our real time reporting shows you ticket sales and order data through dashboards that provide you with insights to help optimize your venue operations
  • With our vast experience in marketing, we can support in filling up your venue through effective customer acquisition campaigns 
Grid App Dashboard

Get Started

Start taking direct, commison-free online orders today. Want to learn more?